Like all businesses, we take your privacy seriously.

Why do we need your personal details?

In short. We only collect your personal details to help us provide you with electricity and related products and services. How will we use this information? We will treat this information confidentially, and from time to time may email you with information products and about special offers - just let us know if you don't want to receive these emails and we'll stop sending them!

We're bound by the Commonwealth Privacy Act 1988 (Cth) and the Australian Privacy Principles, and won't disclose your personal information to any third parties, except as permitted by these or other laws/regulations. This means we may give information about you to our related companies or a third party contracted by us to provide a service or activity on our behalf. There's no need to stress though - these third parties will always have signed confidentiality agreements with us. We make sure of it.

Can you access this information?

Absolutely! You can request access to any of the personal information we hold about you, at any time. And if any details are wrong at all, just let us know and we'll update them.

Want to find out more? Read our full Privacy Policy here. And if you have any questions or simply want to have a chat with our Privacy Officer, you can always email us at We'd be happy to help.