Blog Post Saturday 30 January 2016
We have noticed sometimes that there's a bit of confusion among new customers over the practice of monthly billing. Click has utilised monthly billing for a good time now, and we wanted to explain the idea behind it in detail.
Don't you hate it when you come out of a particularly cold winter or extra hot summer and find yourself faced with a monstrous quarterly energy bill?
Well here at Click Energy that will never happen! When you sign up to Click, our customer service agents should explain to you that we will bill you on a monthly basis instead of quarterly. This means smaller bills which fit in your budget.
And if you have a smart meter these will be actual meter reads, meaning just what you used in that month.
If you live in Victoria you will most likely have an electricity smart meter. This means we receive up to date usage information from your distributor and can then bill your actual usage each month.
If you don't have a smart meter you'll have an analogue meter. We won't be able to get your information automatically each month, instead it will be read quarterly by your distributor.
But don't worry, you will still benefit from monthly payments through instalment billing. For the first 2 months you will be billed an instalment amount (usually $130), and on the 3rd month it will be the actual quarterly meter read less the 2 instalments already paid.
There are no smart meters for gas. These are read every 60 days so the 1st month will be an instalment (usually $50) and in the 2nd month the bill will be the actual usage less what has been paid.
The main advantage of monthly bills is that they help with budgeting. No longer will a you be hit with a bill covering three months of usage that can put a serious dent into your budget. Instead, you pay a smaller sum each month and can expect to pay a similar sum each month, depending on usage.
If you know what your quarterly bills usually are, you can choose to pay one third of that every month.
Plus, you find your bills are less than your instalments then just give us a call to adjust your instalment amounts.
This way you are the one in charge of your energy bills.
We hope this article has cleared most of the confusion over monthly billing. If you still find yourself wondering about some specific issues related to monthly billing, feel free to get in touch.