Blog Post Friday 29 July 2016
Click Energy is delighted to learn that Canstar Blue has once again placed Click Energy at the top of the list in customer satisfaction, this time among solar customers.
The national survey of 1300 households identified that the top 3 drivers of customer satisfaction among solar customers are Value for Money (36%), Customer Service (25%) and Range of plans (15%). 9 retailers were featured in the results and Click Energy was the only one to receive 5 stars in all three categories.
Canstar Blue also pointed out the fact that Click Energy offers a choice of plans in each state plus some of the highest feed in tariffs as key factors to achieving the five-star rating.
Says Dominic Drenen, CEO of Click Energy Here at Click Energy we have always valued our solar customers. We recognised some time back that not all solar customers are the same, with varying usage patterns and solar export, so we felt it was important to create different plans to cater for different customer usage profiles. Given that over 1.5million households across Australia have a solar system Click Energy is excited to win this recognition and alert customers to our great offers
More details of the Canstar Blue solar results can be found here:
Earlier this year Click Energy was recently awarded top energy provider in Queensland from the same Canstar Blue survey.
Click Energy is Australia’s largest independent energy retailer. Established in 2006, serving close to 150,000 customers in Victoria, New South Wales, Queensland and South Australia. The company was the first energy retailer to operate completely online and is dedicated to delivering simple, great value energy with a strong customer-service focus. Click Energy received the Canstar Blue award for most satisfied customers (QLD) and remains consistently the top rated energy retailer on productreview.com.au.
For more information about Click Energy, please contact the Click Energy media team by email: firstname.lastname@example.org