Frequently Asked Questions

Click Energy's Frequently Asked Questions

Whether it’s a question related to our energy plans, solar power or Click Energy in general, we’ve got you covered. Have a look through our FAQs and you might very well find your answer.

New Customers

New to Click Energy? Learn more about us here

Billing

Questions about your bill or how bills work? Learn more here

Direct Debit

You can set up direct debit payments by credit card or bank account here

Financial Assistance

Do you need help? Learn about your options here

Moving Home

Moving? Here’s what you need to do

Solar

Questions about your solar plan? Learn more here

Energy and COVID-19

Have you been impacted by the COVID-19 situation? Here’s some useful information for you


Couldn’t find the answers to your questions here?

Contact us and we’d be happy to help you with any questions.